• How Canva saves millions annually in Amazon S3 costs: Need to take a look at the s3 analytics tools amazon makes available. How big is our attachments bucket? What’s the growth rate? What is the frequency of access of stored objects? There are different storage tiers available based on some of these answers that can make substantively change a large s3 bill.
  • Technology Decision Making (and Boring Technology): How a culture of technology decisions can have a big impact on a system’s maintenance burden. Sometimes we bring in new tools for velocity and that can be ok if the velocity achieved over balances the cost to the team. This was easier to do 20 years ago when we had fewer choices. :) Great stat: Eloqua had 99.998% uptime in 2008 with their “boring” stack.
  • Read every single error: Simple process for capturing errors and having the team review that creates awareness of what features customers are using and not. Team develops a sense of how the system works.